Heading to the incubator

We guarantee the gender of our sexed birds with a 90% accuracy. 

There is always a small margin of error. 

If you bought a SHE, and end up with a HE. We will provide a full refund for that bird. 

However, If you purchased a strait-run bird, meaning the sex has not been identified. Then it is a gamble on gender and we cannot provide any sort of refund for those birds. 

Hang onto the sales receipt. You will be required to provide this in the event of a refund. 

We do not accept any returned poultry once it has left The W5 Ranch. 

Once a bird has stepped off the premises we are unable to control the biohazard risk that may have taken place from outside exposure. 

The buyer will be responsible for the rehoming or culling of any birds they no longer wish to keep.